It's Monday Again & A Rainey One At That

Do you ever think about who your boss as a Christian business person really is? Here is an article I found that addresses the subject.

Your Christian Business Boss

Many of us get into our own business to prove to ourselves we can; to make an difference, and to even share in a slice of the trillion dollar pie. Even though the online business landscape has been soaring “all ahead full” for over a decade now, there is still so much to room for growth; for any business industry, and every business size. So, how can you take full advantage and capture “your” piece of the ever-expanding pie?

Let me ask you this…

Who do you think is really responsible for the success on an online business endeavor?
Who do you think really creates all the new cutting edge technologies?
Who do you really think is responsible for some of today’s leading e-marketing strategies?
Who do you think truly dictates your financial bottom line?

In a single word… Customers!

That’s right! It is the input and responses of millions upon million of customers that teach us what works and what does not. Our customers tell us what they really want and what they really need.

My next question… How carefully do you listen?

Need Satisfaction Selling

How well you listen and respond to both your current and prospective customers will certainly play a most significant role every time you analyze your Profit and Loss Statement.

Many e-business owners absolutely cringe when they receive a heated response from their customers. I on the other hand enjoy reading their questions, comments and concerns very much. By being a good listener you can surely identify your customers needs. By specifically making this identification, you can plan and execute your next moves.

You see, by ultimately satisfying your customers wants and needs you can effectively reduce buying objections and make your entire sales process that much easier. After all, it would be extremely uncomfortable for a prospect to say, “No” if you bring to them exactly what they asked for. It really is just that simple.

Are You Placing Your Cart Before Your Horse?

All too often, e-business owners want to jump out and create an elaborate web site without even first finding out as much as they can about the exact needs of their target market.

This is what I call, “Putting the cart before the horse”!

My Consultant’s Hat

During those times in my daily routine that I slip on my “Consultant’s Hat”, I adamantly urge e-business owners to perform the following procedures in this precise order:

1. Build relationships. (Create and manage a contact list.)
2. Ask open ended questions (who, what, why, where, when and how).
3. Methodically analyze their answers.
4. Build solutions based on your findings that will clearly and unmistakably satisfy their all- important needs.
5. Advise your customers of the completion of your project.
6. Ask for the sale!
7. Close the sale!
8. Count your profits and begin all over again ultimately presenting up sell products or services depending upon your e-business landscape.

Always remember to…

Look
Listen
Learn
Respond
React

…whenever it comes down to satisfying your customers needs. Which should be always!

You and your banker will be glad you did!

Remember, call me if you need me! I am always here to help.

Have an outstanding week and remember to “laugh”!

God’s blessings and great success always,

Tony

Tony Marino
Founder/Executive Publisher
Christian Times Online
http://www.ChristianTimesNewsletter.com

Visit http://masterbusiness.webs.com for an uplifting and often humorous daily thought.